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Privacy Policy

Last updated: January 6, 2025

Effective Date: February 1, 2026

This Privacy Policy explains how GoClawGo.com collects, uses, discloses, and protects information when you use our services.

1

Controller

Data ControllerGoClawGo.com (Turkey)
AddressAntalya - Turkey
Contact[email protected]
2

Scope

This Policy applies to users worldwide. Where required, we comply with applicable privacy laws. If your local law grants stronger protections, mandatory provisions may apply.

3

Information We Collect

3.1 Account & Transaction Data

  • •Account identifiers (email/username), authentication data (hashed/secured)
  • •Subscription plan, billing status, payment confirmation from PayTR
  • •Customer support messages and logs

We do not store full payment card details. Payment processing is handled by PayTR.

3.2 Usage Data

  • •Device and browser data, IP address, timestamps
  • •Approximate location derived from IP (country/city level)
  • •Feature usage, performance metrics, error logs, security events

3.3 Content & Inputs (Chats / Tasks)

You may submit prompts, messages, files, or other content ("User Content"). We may store User Content in anonymized or pseudonymized form when possible.

Due to technical limits, anonymization may not be perfect. Please do not submit highly sensitive personal data.

3.4 Cookies & Similar Technologies

  • •Login sessions and security
  • •Preferences
  • •Analytics and performance

You can control cookies via browser settings, but some features may break.

4

How We Use Information

  • •Provide and operate the Service (authentication, access, credits, reliability)
  • •Maintain security, detect abuse, prevent fraud
  • •Provide customer support
  • •Analyze and improve the Service (product development, analytics)
  • •Enforce our Terms and policies
  • •Comply with legal obligations and respond to lawful requests
5

AI Providers and Processing

GoClawGo works with LLM models. Your inputs may be routed to third-party AI providers (e.g., OpenAI, DeepSeek) depending on your plan and system configuration.

  • •Your inputs may be processed by these providers to generate outputs
  • •We may process and store logs to operate and improve the Service
  • •Third-party providers may have their own privacy terms
  • •We do not promise that third-party AI processing will be error-free, confidential beyond their contractual commitments, or suitable for any specific purpose
6

Legal Bases (Where Required)

Where applicable, we rely on:

  • •Contract necessity (to provide the Service)
  • •Legitimate interests (security, improvement, fraud prevention)
  • •Legal obligations (tax/accounting, compliance)
  • •Consent (where required, such as certain cookies/marketing)
7

Data Sharing

We may share information with:

  • •Payment processing: PayTR and related financial institutions
  • •Hosting / infrastructure: Canada (Quebec) and/or other jurisdictions
  • •AI providers - LLM Models: to process prompts and deliver outputs
  • •Analytics / monitoring: for uptime, debugging, and security
  • •Legal / compliance: if required by law, court order, or to protect rights/safety

✓ We do not sell personal data as a business model.

8

International Transfers

Your data may be processed in Canada and other countries where our providers operate. By using the Service, you understand that cross-border data transfers may occur. We use reasonable safeguards but cannot guarantee identical legal protections in all jurisdictions.

9

Data Retention

We retain data only as long as necessary for providing the Service, compliance and dispute resolution, fraud prevention and security.

Retention periods may vary. Some logs and anonymized datasets may be retained longer for analytics and system integrity.

10

Security

We use reasonable technical and organizational measures (access controls, encryption in transit where applicable, monitoring). However, no system is 100% secure. You are responsible for keeping your credentials safe.

11

Your Rights

Subject to applicable law, you may have rights to:

  • •Access, correction, deletion
  • •Objection/restriction
  • •Data portability
  • •Withdrawal of consent (where processing is based on consent)

To request: [email protected]

We may require verification and may deny requests where legally permitted.

12

Children

The Service is intended for users who can legally form a contract under their local law. We do not knowingly collect data from children where prohibited.

13

Changes

We may update this Policy. Changes become effective upon posting with updated "Effective Date." Continued use means acceptance.

These policies apply to GoClawGo.com, operated by ErkinTek as the legal entity of the seller (Antalya, Turkey).

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