Last updated: January 6, 2025
Effective Date: February 2, 2026
This Refund Policy explains if and when refunds are available for GoClawGo.com subscriptions.
Because GoClawGo is a digital service that is activated immediately, we do not offer refunds after activation, except where mandatory law requires it.
Activation means: account access is granted and the Service is available to you (even if you choose not to use it).
If you are a consumer under Turkish law, you may have certain mandatory rights under Law No. 6502 and the Distance Contracts Regulation.
Where applicable, you may have a withdrawal right unless:
We apply the legally valid exception to the maximum extent permitted by law.
If you were charged incorrectly (duplicate billing, wrong amount due to our system error), we will correct it via:
If the Service cannot be activated due to our fault and we cannot remedy within a reasonable time, you may be eligible for a refund limited to the affected period, subject to investigation.
Refund requests may be denied if we detect:
Send the following to [email protected]:
We may request proof and may take reasonable time to investigate, especially for fraud and chargebacks.
Approved refunds are processed back to the original payment method when possible. Timing depends on PayTR and your bank.
These policies apply to GoClawGo.com, operated by ErkinTek as the legal entity of the seller (Antalya, Turkey).